The CFPB has proposed new rules for the debt collection industry providing clarity and guidance for consumer communications and data handling.
Read MoreThe debt collection industry performs valuable services and should receive the respect they are due. Encourage happy consumer testimonials!
Read MoreA recent TCPA ruling determined that any device that stores telephone numbers to be called regardless of number generation capabilities, constitutes and automated dialing system, expanding the definition of an autodialer and throwing the ARM industry into even greater confusion on the topic.
Read MoreThe TCPA requires any company to obtain expressed consent before contacting them via a mobile phone, whether by call or SMS text message. That said, there are some caveats, such as a one-call safe harbor. Use technology to track and facilitate those risks to stay out of trouble.
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