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GOVERNMENT DEBT RECOVERY DEPARTMENTS

A Perfect Fit

Whether you are searching for a new or replacement software platform to manage government debt collection efforts or a virtual agent payment portal, InterProse can help. Proudly serving our city, county, state, or national government customers to increase efficiency and successful resolutions, we specialize in process automation, third-party integrations, and intuitive user experiences with our web-based collection platform. 

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Being cloud-based, your representatives can interface with InterProse ACE from anywhere. Across the office, city, state, or country - it doesn't matter. All you need is an internet connection and a web browser.

Because you are collecting on your own accounts, your requirements for a debt recovery software platform are very specific, including the ability to communicate with younger generations who eschew traditional land lines or just plain refuse to pick up the phone. Text messaging, voicemail drops and our Virtual Agent Collector are ideal for your customer demographics and we have you covered.

Tick the boxes with the feature lists below and then give us a shout. We will enthusiastically demo our solutions, ask questions about your needs and fit you to the right software package: Small Business, Professional, or Enterprise. Each package meets the needs of a specific profile and we will never push unnecessary capabilities.

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Download ACE Spec Sheet
Download VAC Spec Sheet

1st PARTY DECOMPLEXIFICATION

Agency Management
Handle your early-out debt with your employees first
Use Virtual Agent Collector to communicate with debtors 24/7 via digital channels
Reclassify debt and assign to third-party debt collection agencies
Set parameters for account forwarding and retraction based on custom metrics
Communicate and view agency performance(s) through real-time client portal
Extract reports either through one-time inquiries or via automated updates
Enhance your agency relationships with clear communication and expectation setting

FULL COLLECTION SOFTWARE PLATFORM

InterProse
WebAR ACE
Account Bundling
Attach Documents
Advanced Process Automation
Client Access Portals
Client Trust Accounting
Credit Reporting
Third-Party Vendor Integrations
Dialer, Letter, Skip Tracing, Text Messaging, Voice Mail Drops
Custom Forms
Integrated Virtual Agent Collector
Action Paths (Real-time Strategy Triggers)
Automated Letter / Email Series
Payment Spreading (Auto or Manual)
Report Designer Tools
SQL Reporting
Data Import / Export Tools
Secure File Transfers
Data Analytics
Integrated Credit Card and ACH Processing
Free Support

24/7 WEB PAYMENT APPLICATION

Virtual Agent Collector
Accept credit cards & ACH payments
Configurable real-time decision engine
Integrate with your current website without modification
Easily create payment plans within the guidelines you define, simple or complex decision trees managed in real time
Create custom settlement offerings based on client, status, balance, age or other data elements
Gather customer information to aid in future collect-ability such as phone numbers, addresses, employment information and more
Optional Virtual Agent Avatar
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