Icon
OUR PARTNERS & THIRD-PARTY PROVIDERS

Integrations Make Us Stronger

Our core competency is building and operating our web-based debt collection software platform for: 

 

Nobody does this better than InterProse. 

Our third-party vendors, some of whom are listed below, do what they do better than anyone else and we want our customers to have access to their services. Examples include:

  • Letter services
  • Data Enrichment providers
  • Auto-dialers
  • Payment Processors
  • Voicemail Drop communications
  • Credit Reporting
  • SMS - Text Messaging communications
 

These are just a few of the valuable integrations we support through our open-API, cloud-based software platform. We can even support technologies like real-time voice stress analysis, although no one has asked for it yet. 

Get ready to hear "yes, we can do that" a lot.

Icon
OPEN PLATFORM

SaaS: Software as a Savings

The future is filled with unknowns, which is why ACE is built on a flexible, open platform. "What does that mean," you ask? Essentially, we can connect to other software providers through the magic of API Connections which allows our software platforms to "talk" to each other. In some cases, connections just facilitate file transfers, but in more impressive examples, we build interfaces for third-party providers right inside ACE. Whether it is setting up a payment plan or sending text messages from inside ACE, these deeper "preferred" integrations increase efficiency and future-proof ACE.

Take advantage of specialists in their field by bringing them with you, or pick from our growing list of expert providers already set up. We believe in the open market, so shop away!

Icon
PREFERRED PARTNERS & THIRD-PARTY INTEGRATIONS

These are Our Strongest Relationships

ACE is an open platform, which means we can integrate any API-ready technology you bring to us. Just like you, we have existing relationships and some are stronger than others. This section will give you an idea of our deepest relationships and integrations - businesses that share our customer-focused values, spent time to integrate with ACE more thoroughly, and often have our customers asking for them.
Amazon Web Services - military grade web hosting

Amazon Web Services

Setting the Standard in Data Security & Compliance

Amazon Web Services - military grade web hosting

Amazon Web Services

Setting the Standard in Data Security & Compliance

Amazon's AWS cloud computing platform is where InterProse ACE lives. It's also where all InterProse ACE customers live because it is the safest place in the world for their applications, data, and documents. 

Inherent benefits include military-grade encryption, DOD-satisfying security, endless compliance auditing certificates, real-time data backups to 4 locations, real-time document backups to 2 locations, real-time scalability to eliminate slow-downs, and more!

Amazon is setting the bar really high in the data center market and we have invested heavily in making sure our customers benefit from their dominance.

https://aws.amazon.com/

4Processing.com, Payment Service Provider

4Processing.com

Payment Processing: CC | DC | ACH

4Processing.com, Payment Service Provider

4Processing.com

Payment Processing: CC | DC | ACH

4Processing.com is where Merchant Account setups are made Easy and Affordable. They are a one-stop shop to place their customers in the perfect payment solution. With over 30 years of experience in the payments industry, they can help provide the payment solution, merchant account or any form of check processing to fit payment processing needs.

www.4Processing.com

BillingTree, Payment Processing

BillingTree

Payment Processing: CC | DC | ACH

BillingTree, Payment Processing

BillingTree

Payment Processing: CC | DC | ACH

A leading payment processor and payment solutions provider, BillingTree’s client-first approach, commitment to compliance and seamless integration with operating systems ensures balance between protection and profitability.

Choose from BillingTree's continually optimized suite of products and services for the solution that fits your company and consumer needs.

www.billingtree.com

GloPayments, Payment Processing

GloPayments

Payment Processing: CC | DC

GloPayments, Payment Processing

GloPayments

Payment Processing: CC | DC

GloPayments believes your merchant services provider should be your biggest ally - quickly, simply and seamlessly fueling your business with the revenue you generate.

As such, the payment solutions they provide feature lightning speed processing at the point of sale, the fastest deposit turnaround available, and simplified accounting and tax preparation systems for every account.

www.glopayments.com

The Intelitech Group - Data Enrichment and Business Analytics for the Debt Collection Market

The Intelitech Group

Data Enrichment and Business Analytics for the Debt Collection Market

The Intelitech Group - Data Enrichment and Business Analytics for the Debt Collection Market

The Intelitech Group

Data Enrichment and Business Analytics for the Debt Collection Market

The Intelitech Group is a premier analytics & consulting provider for the Accounts Receivables Management (ARM) industry, providing consulting and technology solutions to help collection professionals work smarter using practical tools and extensive knowledge to help measure, analyze and implement results-oriented solutions.

Working with InterProse, they have created some of the best ways for ARM professionals to work smarter and increase revenue.

www.intelitechgroup.com

PaymentVision, payment processing

PaymentVision

Payment Processing: CC | DB | ACH

PaymentVision, payment processing

PaymentVision

Payment Processing: CC | DB | ACH

Autoscribe Corporation, provider of PaymentVision Gateway Services, is a financial services company and payment processor currently servicing thousands of financial institutions and corporate billers across the nation.

PaymentVision electronic payment services offers a PCI-certified payment gateway that connects to the ACH and credit card network, which allows their clients to accept electronic payments via phone, web or their own contact center using a suite of payment channels or API.

Their sister company, Lyon’s Commercial Data is the premier provider of quality financial institution data including bank routing numbers and other information critical to transaction processing. Products from Lyons reduce risk and ensure compliance.

www.paymentvision.com

Payscout, merchant services provider

Payscout

Payment Processing: CC | DC | ACH

Payscout, merchant services provider

Payscout

Payment Processing: CC | DC | ACH

Inspired by their Belief:

Every individual has a social responsibility to make the world a better place.

About Payscout:

Payscout is a global payment processing provider covering six continents by connecting merchants and consumers via credit, debit, ATM, and alternative payment networks.

What differentiates Payscout is its mission, “to support the entrepreneurial dream one transaction at a time.” Payscout achieves this by being a thought leader in the payments industry. Its “Go Global Now” technology platform gives merchants instant access to 100+ countries, billions of consumers and trillions of dollars.

Payscout offers payment processing solutions for brick-and-mortar and ecommerce transactions, and has earned acclaim as a new-generation provider of merchant banking services, specializing in online/ecommerce retailers with a predominant proportion of card-not-present (CNP) transactions; it is one of the few providers to deliver a true global payment solution that encompasses all merchant risk verticals.

www.payscout.com

ResMan, Property Management Software

ResMan

Property Management Software - Open Platform Full-Service Software

ResMan, Property Management Software

ResMan

Property Management Software - Open Platform Full-Service Software

When it comes to property management, ResMan does everything!

  • Accounting
  • Analytics
  • Budgeting
  • Operational efficiencies
  • Lead management
  • Maintenance
  • Reporting
  • SMS communication

ResMan helps customers get more qualified residents, and manage their properties with ease. By integrating ACE, delinquent debts are easily exported to InterProse's Advanced Collection Environment (ACE). 

https://myresman.com/

REPAY, payment processing provider

REPAY

Payment Processing: CC | DC | ACH

REPAY, payment processing provider

REPAY

Payment Processing: CC | DC | ACH

For more than a decade, REPAY has put clients first. They have spent years innovating financial technology and payment processing solutions to make their customers' lives easier, and feel like they've done a pretty great job.

Headquartered in Atlanta, Georgia, REPAY not only process for more than 10,000 merchant locations, but has spread all across our great nation—from Chicago to Phoenix and more.

CC | DC: REPAY makes credit and debit card processing easy for small businesses and larger enterprises. From their accepted card brands to a wide variety of payment methods.

ACH: Faster and safer than paper checks, but for the REPAY team, that just isn't enough. With updated ACH processing solutions to be as efficient as possible, customers can depend on fast and reliable payments, low transaction fees and satisfied customers.

www.repay.com

Solutions by Text, Commercial SMS Services

Solutions by Text

Commercial SMS Service Provider

Solutions by Text, Commercial SMS Services

Solutions by Text

Commercial SMS Service Provider

Solutions by Text is a division of Marketing Response Solutions, a full-service consulting firm which has been serving the business community since 1995. In 2008, Solutions by Text was created to streamline client communication and leverage the power of SMS to create advanced business solutions in the mobile space.

SBT's approach is proven and effective and it’s the same for every client, whether big or small. SBT removes the guesswork by providing sound advice and strategies for success based on hard data and years of experience.

You don’t have to navigate the rules and regulations of SMS marketing on your own. SBT will provide industry guidance as well as best-practice language to help you design SMS policies for your business. They have a proven track record with the FCC, TCPA, FDCPA, CFPB, CTIA, and MMA.

www.interprose.com/solutions-by-text

www.solutionsbytext.com

TCN, Your Voice Everywhere

TCN

Cloud Call Center Technology

TCN, Your Voice Everywhere

TCN

Cloud Call Center Technology

Increase agent productivity and efficiency in day-to-day interactions with customers, and resulting in a higher success rate with your collections.

Reduce Costs and Increase Efficiency vs. On Premised:

  • Increase Right Party Contacts by up to 288%
  • Increase Agent talk time by up to 169%
  • Increase answering machine detection by up to 45%
  • Ready/Idle time reduction by up to 43%
  • FTE Reduction by up to 44%

Premised vs. Cloud whitepaper

Immediate Results For Your Agency:

  • Unlimited Capacity
  • Fluid Autopacing
  • Answering Machine Detection Rates
  • Broader Account Penetration
  • Agent Screen Pops
  • Integrates with all CRMs and Collectors Software
  • Turn your collectors into inbound agents taking pre-qualified right party calls
  • Leave prerecorded messages to free up collectors’ time
  • Pay over the phone or via an internet portal

https://www.tcnp3.com/home/call-center-software/applications/collections-dialer/

VoApps, DirectDrop Voicemail Services

VoApps

DirectDrop Voicemail Service

VoApps, DirectDrop Voicemail Services

VoApps

DirectDrop Voicemail Service

VoApps is an Atlanta-based technology company that provides innovative voicemail solutions to help businesses reach mobile contacts with consideration and compliance. Patented solutions optimize collections and call center efficiency.

DirectDrop Voicemail – their flagship solution - delivers a voice message directly to the consumer's voicemail server – without calling their phone.  Over 100 million messages have been delivered to mobile users with DirectDrop Voicemail... and that number grows daily.

VoApps was incubated at Georgia Tech's Advanced Technology Development Center and partly funded by the State of Georgia, ultimately named one of the Top 40 Most Innovative Companies in Georgia.

http://www.voapps.com/

Icon
SUPPORTED PARTNERS & THIRD-PARTY INTEGRATIONS

The More Established Relationships, the Better!

Over the years, our development team has integrated or managed file formatting templates for many third-party technologies. Rest assured, we have great relationships with all of these technology companies or service providers.
CompuMail, print, mail, media services

CompuMail

Direct mail, letter services, media solutions

CompuMail, print, mail, media services

CompuMail

Direct mail, letter services, media solutions

Over the past 20 years, CompuMail has become a premier direct mail company in the United States.

For most of their history, they’ve specialized as a collection agency mail vendor, making them a logical integration partner for ACE.

Headquarted in Concord, CA, they have print and mail service facilities in San Francisco, CA and Trenton, NJ.

CompuMail offers great coverage and many options to help you get your letter opened faster.

www.compumailinc.com

CallFire, Voice Broadcast, SMS, Call Tracking, IVR

CallFire

Voice Broadcasting, IVR, Text Messaging, Call Tracking

CallFire, Voice Broadcast, SMS, Call Tracking, IVR

CallFire

Voice Broadcasting, IVR, Text Messaging, Call Tracking

The CallFire family of brands provide easy-to-use, self-service text and voice marketing solutions for thousands of businesses across the US & Canada.

Their flagship brand, EZ Texting, provides online mass texting services. Their companies specialize in helping local businesses grow and retain their revenue through proactive outreach and engagement.

CallFire solutions support customer service, collections and logistics communications.

www.callfire.com

Equifax, consumer credit reporting agency

Equifax

Consumer credit reporting, data enrichment

Equifax, consumer credit reporting agency

Equifax

Consumer credit reporting, data enrichment

Equifax collects and aggregates information on over 800 million individual consumers and more than 88 million businesses worldwide. Founded in 1899 and based in Atlanta, Georgia, it is one of the three largest credit agencies. 

Equifax has $3.1 billion in annual revenue and 9,000+ employees in 14 countries. It is listed on the NYSE as EFX.

Aside from offering credit and demographic related data and services to business, Equifax sells credit monitoring and fraud-prevention services directly to consumers.

www.equifax.com
Experian, Consumer credit reporting, data enrichment

Experian

Credit Reporting, Skip Tracing, Data Enrichment

Experian, Consumer credit reporting, data enrichment

Experian

Credit Reporting, Skip Tracing, Data Enrichment

Obtain up-to-date contact information for your most hard-to-locate debtors. Experian frequently refreshes its extensive databases of consumer and commercial information, enabling you to locate elusive debtors, make contact and collect unpaid debt.

Improve collection efforts and increase your accounts receivable by identifying accounts with the highest payment potential, analyzing industry trends and testing new strategies. Experian’s advanced scoring and segmentation tools arm you with complete portfolio intelligence, while our ongoing portfolio monitoring helps boost debt recovery.

Know when customers who’ve gone into arrears become solvent. We monitor your debtor accounts and let you know when a customer’s ability to pay has improved so you can immediately return to working the account and collect the unpaid balance.

http://www.experian.com/business-services/debt-recovery.html

FocusOne, Letters, Email, SMS

FocusOne

First Class Mail, Standard Mail, Express Mail, Email and Text Messaging

FocusOne, Letters, Email, SMS

FocusOne

First Class Mail, Standard Mail, Express Mail, Email and Text Messaging

Focus1 provides securely communicated documents via multiple channels including First Class Mail, Standard Mail, Express Mail, email and text messaging.

Accepting data in virtually any format or seamlessly integrating directly with your software providing for a smooth and routine method to distribute letters, statement, direct mail or any other communication.

FocusOne will quickly and professionally manage a transition, taking into account specific data, output, reporting and regulatory requirements.

Offering a vast array of presentation options for any document - from simple black and white print to dynamic variable color print to secure email the only limitation is your imagination.

https://www.focus1data.com/

 
LexisNexis, legal, regulatory and business information and analytics

LexisNexis

Legal, Regulatory and Business Information & Analytics

LexisNexis, legal, regulatory and business information and analytics

LexisNexis

Legal, Regulatory and Business Information & Analytics

LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world.

They help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices.

They assist corporations in better understanding their markets and preventing bribery and corruption within their supply chains.

They partner with leading global associations and customers to help collect evidence against war criminals and provide tools to combat human trafficking.

www.lexisnexis.com

 
LiveVox, Cloud Contact Center Solutions

LiveVox

Cloud Call Center Technology

LiveVox, Cloud Contact Center Solutions

LiveVox

Cloud Call Center Technology

With 15+ years of developing pure cloud contact center solutions, LiveVox's cloud architecture combines innovation, stability and discipline to support the complex needs of enterprise operations.

Each system is equipped with key CFPB and FDCPA focused compliance controls such as Contact Attempt Limits, Do Not Contact, Time Zone settings, and more. LiveVox Four Clouds also provides robust reporting and call recording capabilities for all dialing systems to ensure high performing, risk-mitigation focused campaigns.

Differentiations like these have helped them effectively manage a huge volume of interactions per year for multi-site operations, while maintaining 99% up-time.

www.livevox.com

Renkim, Print and Electronic Mail Solutions

Renkim

Print and Electronic Mail Solutions

Renkim, Print and Electronic Mail Solutions

Renkim

Print and Electronic Mail Solutions

Renkim has always been ahead of the curve. A forward-thinking approach to doing business keeps them at the forefront of the industry. With that in mind, the following timeline identifies some of our noteworthy accomplishments:

1985: First to handle outsource return-mail processing

1996: First to offer house-holding multiple pages in one envelope

1997: Second print and mail firm to be licensed by USPS for Fast-forward/NCOA-18 in the U.S.

2002: Introduced Renkim Mail Track and deployed Self Mailer to the collection industry

2007: Introduced Renkim EZ Letter, the first online letter editing tool

2010: Introduced Renkim eNotice and Renkim UAA

2010: Obtained USPS full-service certification

www.renkim.com

RevSpring, Payment Processing Solutions

RevSpring

Payment Processing: CC | DC

RevSpring, Payment Processing Solutions

RevSpring

Payment Processing: CC | DC

RevSpring is a high-growth technology services organization that provides intelligent communications and payment solutions to over 2,000 of the leading accounts receivables management, credit grantors, healthcare providers, and healthcare technology companies throughout North America.

Through its proprietary technology, analytics and workflow tools, RevSpring enables its customers to deliver over one billion personalized financial communications through print, email, SMS, voice and web channels. These communications facilitate accelerated payments through multiple channels, notably web and IVR, to drive valuable consumer/patient interactions. 

RevSpring’s strategy and payment technology significantly improves consumer satisfaction, responsiveness, self-service and cash collection rates to best-in-class levels.

www.revspringinc.com

TransUnion, Consumer Credit Agency

TransUnion

Consumer credit reporting, data enrichment

TransUnion, Consumer Credit Agency

TransUnion

Consumer credit reporting, data enrichment

To locate the right party and recover debt fast, collections organizations need a trusted source to easily obtain the right data, right now.

TransUnion, the only U.S. provider of scale, offers both trended credit data and alternative data to produce a more complete consumer view. They help collections organizations lower expenditures and keep operations running smoothly.

  • Inventory SegmentationScrub your inventory to mitigate risk and enhance recoveries 
  • Account PrioritizationMonitor behavior and prioritize which accounts are most likely to pay
  • Right-Party ContactImprove skip tracing efforts by reaching the right party fast 

www.transunion.com

Yardi, Property Management Software

Yardi

Property Management Software

Yardi, Property Management Software

Yardi

Property Management Software

Established in 1984, Yardi has grown dramatically over the last three decades to become the leading provider of high-performance software solutions for the real estate industry. Today, Yardi employs over 5,000 dedicated professionals working in over 30 offices throughout North America, Europe, Middle East, Asia, and Australia.

 

 

Since its founding, Yardi has set the standard for real estate software solutions with a combination of responsiveness and technical innovation. They serve the unique needs of the industry’s various segments and have the technical expertise and vision necessary to translate that understanding into powerful solutions that meet and exceed those needs.

www.yardi.com

TESTIMONIALS

Nice Comments From Great Partners

  • "I’ve had the pleasure of working with Interprose for more than a decade now. I can say with full confidence these guys are the best in the business. What separates them from the pack is their stellar customer service and their willingness to make each client feel like their only client. Supreme product and supreme customer support equals supreme solution. It’s been a great ten years and I look forward to the next ten!!"
    Jason Graves

    Jason Graves

    VP | 4Processing.com

  • “We are proud to be partnering with InterProse. We strive to work within a space where compliance is on the forefront of providing SMS solutions for business communication. InterProse provides a debt collection software that clearly measures up to those guidelines. InterProse has continually shown a level of innovation and attention to detail that is truly impressive.”
    Jim Travis, Solutions by Text

    Jim Travis

    VP, Marketing | Solutions by Text