AI Integrations Everywhere

InterProse provides monthly updates/upgrades to ACE customer and we are moving as fast as AI technology is to keep RAINMAKER, our included LLM AI integration, at the cutting edge of this exciting tech. 

From consumer interactions to back-office subjective decision making, RAINMAKER increases ACE user bandwidth, accuracy, performance, and revenues. 

Supercharge your business with:

• Automated consumer chat interactions with access to the entire account history for situational accuracy
• Contextually relevant SMS responses in two-way conversations
• Contextually relevant email responses in two-way conversations
• Automated conversation summary notation
• Auto PII scrubbing from recordings
• Inbound/Outbound Voice AI options
• Read and automate status changes for account/consumer profiles based on received messages
• Data field translation for employees

AI is no longer a nice-to-have in this competitive landscape. Protect your business from litigation, increase your accuracy, decrease your response times, and multiply your bandwidth just by converting to ACE.

Process Automation

Automate every mundane, objective, repeatable process in your business with Action Paths. Then automate subjective decisions with RAINMAKER, your integrated LLM AI tool that is included at no extra charge. 

Examples of automation opportunities include:

• Account loading (including file manipulation)
• Data Scrubbing
• Data Enrichment
• Account Bundling to common consumers
• Credit Reporting (Metro2 File exports)
• Dialer campaign building
• Digital Communications
• Letter printing/Vendor files
• Client Remitting
• Reporting
• Account Statusing
  
• Account Closures/Returns
• Account Forwarding
• Inbound message review/interpretation
• Data field interpretation/translation
• Data cleaning/typing
• Month End Duties

Get your life back and grow your business. Visit your clients more often and take more prospects to lunch. Eliminate human error and respond to consumers and clients faster than ever!

Control Your Destiny

As an ACE Admin, you have access to all aspects of your system configuration. As technology advances, add new functionality. As technology vendors increase, add or remove integrated providers. You're in charge. 

Examples of the admin tools:

• Company & Client branding
• Third-party technology integration management
• Client setup including rules/preferences
• Data Loading Profiles (ETL Tools)
• Trust Accounting
  
• Account Bundling Rules
• Scheduled automation task construction
  • File/data acquisition/loading
  • Scrubbing/enrichment
  • Account closures/returns
    
  • Reporting to clients or team
  • Commission calculations
  • Month-end duties
• Reg F/State rule tools to match risk tolerance
  
• Dialer campaign/Worklist construction
• Document Appending
  

Your business should evolve with technology, culture, client needs/desires, regulatory changes, and your goals. Chase pots of gold or focus deeply on one vertical. The power lies with you.

Virtual Agent Collector

A mobile-optimized Consumer Self-Service application comes with every ACE application.

• Facilitate payments or payment plans
• Deliver or Receive documents securely
  
• Offer settlements
• Brand the interface to your clients
• Facilitate disputes
• Chat with consumers directly or with AI

Transform your business with autologin links that drop consumers right into their accounts and increase adoption by 300%. 

An optimized ACE consumer self-service application should handle 50%, or more, of your gross revenue!

Client Access Included

Give your clients a place to self serve and stress your transparency and collaboration with them at no extra cost to your agency. 

With unlimited clients and unlimited Client Access users, InterProse wants you to grow your business without worrying about the ramifications to your business expenses.

Features include:

• Real-time performance dashboard
• Account level access
  • update demographics
  • post direct payments
  • post adjustments
• Secure file drop off
• Secure messaging
• Reporting tools

Inherited Security

Rest assured that your data is safe and your users logins meet Safeguard Rules.

Let InterProse take care of the infrastructure security and download your attestations of compliance for:

• SOC 2
• PCI DSS
• HIPAA
• VPAT
• StarAlliance
• Penetration Testing
• Plus all of AWS's location security