The CFPB has proposed new rules for the debt collection industry providing clarity and guidance for consumer communications and data handling.

The debt collection industry performs valuable services and should receive the respect they are due. Encourage happy consumer testimonials!

Tax season for the debt collection industry is traditionally a boost to the bottom line. Keep communicating with consumers and keep that train rolling!

Proposed regulations that increase hurdles for the collection industry to operate effectively are being proposed at both state and federal levels. Contact your legislative representative now to be heard. The collection industry is legitimate and deserves legislative respect and support.

No single person has the best answers or guidance for employee development. Bringing experts across the spectrum of experience and training will help employees grow and flourish - translating to job satisfaction and professional confidence. Tap into industry resources like CollectorLive!

Happy New Year to the ARM Industry! Now is the time for resolutions - personal and professional. Take some time to make formal professional goals for the year to accommodate the big changes we anticipate from the regulatory agencies overseeing the collection industry. Take a minute to read more!