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The credit and collection industry is learning how to adapt to this technological era, but is still far behind where it could be. Many consumers would choose email, texts, or online chat as their preferred form of communication, and agencies need to be able to adapt and meet those preferences.

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Beating Analysis Paralysis

By Aaron Reiter • August 13, 2018

If you really think about it, your debt collection agency or department is swimming in data your team collects. And you can add more data from outside companies! What will differentiate your company from your competitors is how you use those data and insights because that's where all the power lies.

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The costs of NOT modernizing debt collection software could be greater than buying new software. Be more efficient and competitive by reducing costs, automating redundant actions, providing more resources for clients and consumers. Replace old collection software with a modern, future-proof option.

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Collection agencies should create a culture of curiosity and constantly be testing their strategies and decisions. From modern communication strategies to visual presentations on websites or within documents, small changes can make big impacts to successfully collecting a debt.

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Process automation and third party integrations are key to eliminating as many repetitive tasks as possible with debt recovery software. ACE is built to eliminate as many non-revenue-generating tasks as possible and constantly being upgraded - for FREE!

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