Your New Career Awaits

Position: Support Specialist

Due to continued growth, The InterProse Corporation is looking for the next great addition to our team. The Support Specialist works directly with our customers to assist with the use and support of our innovative cloud-based accounts receivables management application--ACE. If you enjoy working with people, teaching and supporting software solutions, and providing technical resources to our Customers and Staff-- we would like to hear from you!

 

What can InterProse offer you?

• A competitive compensation package, $55-65k per/year DOE
• Excellent 100% employer-paid medical, dental, life, and vision for both employee and family.
• 401(k) retirement savings benefit with 100% match up to 3% salary plus 50% match up to 5% salary.
• A flexible work environment! Remote work anywhere in USA except California.
• Opportunities to contribute and make a difference in a fast-paced and goal-oriented work environment.
• A dynamic team that is supportive, friendly, and fun.
• A company culture of innovation, continuous learning, and giving back to the community.

 

What skills can you bring to the InterProse team?

• 3+ years’ experience creating and supporting software solutions
• Four-year preferred degree in Information Systems/ Management Information Systems or equivalent combination of education and relevant work experience.
• The ability to clearly communicate technical concepts to customers and team members with a wide range of skills. Positive spoken and written communication abilities.
• Self-starter; organized, punctual, and takes ownership of projects. Above average time management skills.
• Responsive, welcoming and effective customer service skills; a relationship builder.
• Ability to work effectively with the team; collaborative.
• Enthusiasm and ambition to develop an awesome project result.
• Desire for continuous learning, growth, and development.
• General knowledge of: Web Conferencing (Zoom), Business Applications: (MS Office, Google Suite), File Sharing (Google Drive, MS OneDrive), Software as a service (SaaS)
• Other desirable skills preferred but not required: Knowledge of the ARM and debt collection industry. Experience working with the following: SaaS Web based technologies; HTML, PostgreSQL, or SQL equivalent; ETL tools or JavaScript; Workflow design.
• Ability to work M-F 7:00 AM – 4:00 PM Pacific Time from any US location/time zone except California.

 

Who is InterProse?

InterProse builds, delivers, upgrades, and supports the most advanced web-based debt recovery software on the market today. Serving industries at every customer level, from start-up to enterprise, we develop technology to help our customers do more with fewer resources by stressing process automation and technology integrations. We invite you to learn more about InterProse by visiting: https://www.interprose.com/

 

What is it like to work at InterProse?

Our Company culture is one of:

• Relentless Innovation
• The highest ethics
• Customer focus
• Teamwork and support
• Empowerment
• Laughter, collaboration, and genuine interactions!

 

If you are interested in this outstanding opportunity, please e-mail your résumé to our hiring process facilitator--TJ & Associates, Inc. -- at: SSP@TJandassociates.com

 

The InterProse Corporation is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, or any other protected characteristic.