InterProse Appoints Maurice Wells as Vice President of Customer Experience and Hires Ryan Wiswall as Director of Strategic Partnerships & Customer Success
New hires strengthen the customer experience and partner ecosystem behind ACE as the company marks 30 years in the ARM industry.
VANCOUVER, WA, October 15, 2026: InterProse, the company behind the ACE (Advanced Collections Environment) Platform, announced today two key hires. Maurice Wells joins the leadership team as Vice President of Customer Experience, the first Vice President role in company history. Ryan Wiswall joins the sales team as Director of Vendor Partnerships.
Both roles support InterProse's next phase of growth. Wells will lead how agencies and enterprises experience ACE, from onboarding through long-term success. Wiswall will build and manage the vendor-agnostic partner network that ACE customers rely on.
Maurice Wells, Vice President of Customer Experience
As InterProse’s first vice president, Maurice Wells will lead Customer Experience across the full ACE
customer journey, from implementation and adoption to long-term growth. His focus will be on helping customers achieve measurable results, expand their use of the platform, and unlock the value of AI-enhanced capabilities such as RAINMAKER. 
Wells brings more than two decades of experience in building and leading enterprise software go-to-market teams, including over 12 years in executive leadership roles at HighRadius, Employ, Branch, Optimizely, and Coupa. He has led global teams spanning customer success, professional services, technical support, and customer education, with a focus on adoption, retention, and growth. A Yale University graduate with a degree in computer science, Wells combines technical depth with extensive experience helping businesses turn software investments into business results. His work with major financial services organizations adds valuable perspective to serving InterProse’s customers.
Ryan Wiswall, Director of Strategic Partnerships & Customer Success
Joining the sales team, Ryan Wiswall will lead InterProse’s technology partner program. He will expand the integrations available to ACE customers and keep the partner network aligned with InterProse’s security-first standard, which works only with SOC 2-compliant partners. 
Wiswall brings more than a decade of ARM industry experience and an agency operator’s view of collections technology. As a third-generation vice president of Columbia Collectors Inc., a Vancouver-based licensed collection agency, he led operational modernization and technology initiatives beginning in 2011. His career also includes midmarket and enterprise sales roles at AT&T Business and serving as vice president of business development at Metro Protection Services, where he modernized the company’s technology infrastructure and helped expand operations into southern Oregon. A Washington State University graduate with a degree in strategic communications and entrepreneurship, Wiswall combines agency operating experience with technology sales and partnership leadership.
Leadership quotes
"Maurice represents a pivotal growth milestone for InterProse, occupying an important role unifying and coordinating the common goals of multiple InterProse departments to serve our customer base. We are thrilled to benefit from Maurice’s vast experience in software product management and corporate growth initiatives," said Kyle Nelson, CEO of InterProse.
"Ryan has been on our wish-list of talents for years and this role is tailormade for his strengths in data analysis and relationship building. We are so fortunate to be at a point in our company’s lifecycle where we can benefit from his experience in the ARM market and professional talents," said Aaron Reiter, Chief Revenue Officer at InterProse.
About InterProse
InterProse develops ACE (Advanced Collections Environment), a web-based debt collection platform for collection agencies, debt buyers, and creditors in the accounts receivable management (ARM) industry. Built on AWS, ACE supports omnichannel communications, automation, and AI-enhanced workflows, while RainMaker AI extends the experience with consumer self-service. InterProse has served ARM organizations for 30 years. Learn more at interprose.com.
Media contact
Brianna Maurer, Marketing Manager, InterProse
brianna.maurer@interprose.com | (360) 369-3597
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