Support Specialist

Due to continued growth, The InterProse Corporation is looking for the next great addition to our team. The Support Specialist works directly with our customers to assist with the use and support of our innovative cloud-based accounts receivables management application--ACE. If you enjoy working with people, teaching and supporting software solutions, and providing technical resources to our Customers and Staff-- we would like to hear from you!

What can InterProse offer you?

• A competitive compensation package, $55-65k per/year DOE
• Excellent 100% employer-paid medical, dental, life, and vision for both employee and family.
• 401(k) retirement savings benefit with 100% match up to 3% salary plus 50% match up to 5% salary.
• A flexible work environment! Remote work anywhere in USA except California.
• Opportunities to contribute and make a difference in a fast-paced and goal-oriented work environment.
• A dynamic team that is supportive, friendly, and fun.
• A company culture of innovation, continuous learning, and giving back to the community.

What skills can you bring to the InterProse team?

• 3+ years’ experience creating and supporting software solutions
• Four-year preferred degree in Information Systems/ Management Information Systems or equivalent combination of education and relevant work experience.
• The ability to clearly communicate technical concepts to customers and team members with a wide range of skills. Positive spoken and written communication abilities.
• Self-starter; organized, punctual, and takes ownership of projects. Above average time management skills.
• Responsive, welcoming and effective customer service skills; a relationship builder.
• Ability to work effectively with the team; collaborative.
• Enthusiasm and ambition to develop an awesome project result.
• Desire for continuous learning, growth, and development.
• General knowledge of: Web Conferencing (Zoom), Business Applications: (MS Office, Google Suite), File Sharing (Google Drive, MS OneDrive), Software as a service (SaaS)
• Other desirable skills preferred but not required: Knowledge of the ARM and debt collection industry. Experience working with the following: SaaS Web based technologies; HTML, PostgreSQL, or SQL equivalent; ETL tools or JavaScript; Workflow design.
• Ability to work M-F 7:00 AM – 4:00 PM Pacific Time from any US location/time zone except California.

Who is InterProse?

InterProse builds, delivers, upgrades, and supports the most advanced web-based debt recovery software on the market today. Serving industries at every customer level, from start-up to enterprise, we develop technology to help our customers do more with fewer resources by stressing process automation and technology integrations. We invite you to learn more about InterProse by visiting: https://www.interprose.com

What is it like to work at InterProse?

Our Company culture is one of:

• Relentless Innovation
• The highest ethics
• Customer focus
• Teamwork and support
• Empowerment
• Laughter, collaboration, and genuine interactions!

If you are interested in this outstanding opportunity, please e-mail your résumé to our hiring process facilitator--TJ & Associates, Inc. -- at: SSP@TJandassociates.com

The InterProse Corporation is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, or any other protected characteristic.

Our Culture

"The InterProse Corporation is a fast growth, profitable SaaS provider located in Vancouver, WA. Led by experts in both technology and finance, our company is the innovative software solution for late-stage receivables management.

We are a leader in the industry and are dedicated to helping collection agencies manage and grow their businesses as well as improving the lives and credit worthiness of thousands of Americans. We have a very friendly, supportive culture that loves to "wow!" our clients, and win in the market.

We believe in a small Development/Ops team where each member has significant room for contributing and making a difference. We expect each team member to pay attention to detail and thrive by producing innovative work. You will have direct control over your projects."

Kyle Nelson

CEO