Kasey Hege – Support Manager

Before leading Support at InterProse, Kasey was an InterProse customer for seven years. That experience, plus more than two decades in finance and collections, shapes how Kasey advocates for customers every day. Off the clock, it's photography, roller derby, quilting and time on the water.

Where did you grow up?

New Palestine, IN, and I still live there.

What's your educational background?

Informatics: New Media.

What's your professional background?

23 years in management and operations, 22 years in finance and collections, and 9 months in SaaS support.

What originally drew you to InterProse?

The integrity with which InterProse does business, the overall work culture and the friendliness of the team is what originally drew me to InterProse, both as a customer and potential employer.

What hobbies do you enjoy?

Photography, roller derby and skating, quilting, camping and water sports.

Where do you feel you make the greatest impact for our customers?

I feel I make the biggest impact by making sure our customers feel heard, understood, and supported. Before joining InterProse, I was a customer for seven years, so I understand firsthand what it is like to be on the other side. My experience gives me a unique perspective on what our customers need and expect, so that I am able to help solve problems and advocate internally for our customers for a better experience.