Greg Ruffino - Sales Manager North America

Before joining InterProse in 2023, Greg worked his way from debt collector to Director of Training at Williams & Fudge. That experience helps him connect with agency operators and understand their goals as InterProse’s Sales Manager for North America. Outside of work, he plays soccer and Gaelic football, coaches youth soccer, plays drums, and cheers on his two children.

Where did you grow up?

I grew up in Buffalo, NY, with two older sisters, a younger sister, and a younger brother.

What's your educational background?

I graduated from Sweet Home High School in Buffalo in 1999 and moved to the Asheville, NC, area to attend Mars Hill University from 1999 to 2003. At MHU, I studied business management and played Division II soccer.

What's your professional background?

After college, I spent two years working on an Alaskan cruise ship, touring the Alaskan Inside Passage and British Columbia. After that, I moved to Charlotte, NC, to be with my now-wife, Annie. From ages 24 to 29, I worked in restaurant management at three establishments, including a Cracker Barrel and a popular downtown Irish pub.

In 2010, I joined Williams & Fudge as a debt collector. After 18 months, I became a Team Lead, and a year later I became Director of Training, a role I held for 10 years.

In 2023, I joined InterProse.

What originally drew you to InterProse?

I was attending conferences on behalf of Williams & Fudge and presenting for ACA when I met Aaron Reiter from InterProse. From 2017 to 2023, I kept running into Aaron and formed a friendship while also learning about InterProse and its software, ACE.

What hobbies do you enjoy?

All things with my two kids, Lily, 15, and Nico, 13. My favorite thing to do is watch them compete in beach volleyball and soccer.

I play soccer in local leagues and compete with the Charlotte James Connollys Gaelic Football Club, where I have played on three national championship teams. I have also traveled to Ireland three times to compete.

I am an avid youth soccer coach, currently working with U11 and U12 boys at Charlotte Independence Soccer Club.

I have played the drums since elementary school and still have my drum set from eighth grade.

I enjoy being outdoors hiking, hunting, and camping. I also enjoy attending concerts and sporting events, including going to heavy metal shows on my own if I can't convince a friend to go.

After your years here, where do you feel you make the greatest impact for our customers?

My biggest impact is being able to relate to agency operators through shared stories and experiences. This is very helpful in truly understanding their pain points and ambitions for modern advancements.