WebAR® Virtual Agent
What if you could clone your best agent? What if they could work 24 hours a day and not need a paycheck, health benefits, take vacations, or get sick? How much more revenue could you drive?
Virtual Agent Power Point PresentationToday in the US...
- 55% of all US homes are have internet access
- 71.7% 25 - 49 age group have internet access.3
- 88.7% respondents would prefer an on line agent to a call from a live agent.1
- The 18 - 49 age group holds 50% all consumer debt. 4
With a web based interface... "Many of the payments that came in were from people who would not have otherwise made these payments"2
With WebAR's Virtual Agent you can...
- Accept Credit Cards & ACH payments
- Patients can manage Self Pay portion
- Take payment arrangements
- Drive 15% - 18% higher settlement arrangements
- Real-time decisioning
- Host system synchronization provides customer authentication and correct account status and balances
- Follows scripts perfectly
- Reduce human resource costs
- Customizable by business segment or client
- User definable process flow
- Gather additional info for:
- Health Care - Charity Care
- Bankruptcy
- Disputes
- Insurance Billing/Rebilling
- Collections & Credit Risk, 02/2005
- Collections & Credit Risk, 08/2006
- US Department of Commerce, Economics and Statistics Administration, 09/2004
- www.NationalScoreIndex.com - 2003
